Cisco Anyconnect Secure Mobility Client Installer

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When installation is complete, you should see the message 'The Cisco AnyConnect Secure Mobility Client has successfully connected'. Apple iPhone and iPad. Access the App Store icon from the display screen. You will need to login using your App Store/iTunes credentials. Search for Cisco AnyConnect. On Windows 7 it's in a hidden folder: C: ProgramData Cisco Cisco AnyConnect Secure Mobility Client. The file name is preferencesglobal.xml. Your various profiles should be in a subdirectory there called 'Profiles'.

Table of Contents

Some USC online-based services require access through on-campus USC Secure Wireless or a wired network connection. USC offers a Virtual Private Network (VPN) connection to provide secure remote access to these services when you are off-campus. When off-campus, you must use the Cisco AnyConnect VPN client to access internal USC systems handling confidential or sensitive data, such as Student Information System (SIS), and file servers for specific schools and departments. The Cisco AnyConnect Secure Mobility client is a web-based VPN client that does not require user configuration.

This webpage provides instructions on how to install and connect to the Cisco AnyConnect Secure Mobility client for Windows 10 operating systems, including both 32- and 64-bit versions.

Login and Download VPN Software

  1. Connect to your local network.
  2. Go to https://vpn.usc.edu/.
  3. On the login screen, enter your USC NetID and Password.
  4. Click Login.
  1. After you have logged in, click AnyConnect on the left.

Cisco Anyconnect Secure Mobility Download

  1. In the middle of the screen, click Start AnyConnect.
  1. On the following Download & Install screen, click the Download for Windows button. You may be prompted to save the file, or it may automatically download to your Downloads folder.
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Install AnyConnect VPN Client

  1. Search for the downloaded file on your computer and double-click it.
    • You may see the file in the bottom left-hand corner of your screen.
    • If you do not see it there, look in your Downloads folder.
  2. A Cisco AnyConnect Secure Mobility Client Setup pop-up window appears. Click Next. This will initiate the installation.
Cisco Anyconnect Secure Mobility Client Installer
  1. On the End User License Agreement window, select I accept the terms in the License Agreement.
  2. Then click Next.
  1. Click Install. The installation will begin.
    • If prompted to allow the installation, click Yes.
    • If prompted, enter your computer’s Admin ID and password. This is the ID and password you use to log into the computer.
Anyconnect
  1. When the installation is complete, click Finish.

Connect with AnyConnect VPN

  1. Search for the Cisco AnyConnect Secure Mobility Client app on your desktop (Type “Cisco AnyConnect” in your computer search bar OR select the Windows Start button and search in the menu items).
  2. Click to open the application.
  1. In the VPN pop-up window, enter: vpn.usc.edu
  2. Then click Connect.

Cisco Anyconnect Secure Mobility Client Installation Error

  1. On the Welcome screen enter your USC NetID and Password.
  2. Click Sign in.
  1. On the Please verify your identity screen, click on Send Me a Push, Call Me, or Enter a Passcode to complete the Duo Two-Factor Authentication (2FA) process.
  1. You are now connected to the USC network through the Cisco AnyConnect VPN client.

Getting Help

Cisco Anyconnect Secure Mobility Client Installer

If you need help installing or connecting to your Cisco AnyConnect Secure Mobility client, contact the ITS Customer Support Center.

Rutgers utilizes the Cisco AnyConnect Secure Mobility Client to provide secure remote access VPN functionality for end users running Microsoft Windows. Users can access VPN via the SSL VPN portal or by installing the Cisco AnyConnect Secure Mobility Client. Documentation and software downloads for each are located on this page. Please note that administrative privileges are required to install AnyConnect

SSL VPN Portal

The Rutgers’ Web-based VPN application is available at the following link: https://vpn.rutgers.edu.

Cisco anyconnect secure mobility client installation success or error status 1603

If for any reason the Java installer fails, the AnyConnect Secure Mobility Client can be downloaded and installed manually. A link to download it will be provided if that occurs.

Cisco Anyconnect Secure Mobility Client Installer

AnyConnect Client

Installing the Cisco AnyConnect Secure Mobility Client eliminates the need to download the application each time a user logs into the SSL VPN Portal. If you have not previously installed the Cisco AnyConnect client, you can authenticate to any of the VPN’s through a web-browser which will attempt to auto-install AnyConnect. If this fails (which due to modern browser security it almost always does) you will then be presented the option to manually download and install the client.

Cisco Anyconnect Secure Mobility Client Setup

Assistance

Cisco Anyconnect Secure Mobility Client Install

If you’re having trouble connecting, please contact the helpdesk via their website https://it.rutgers.edu/help-support/ or by phone833-OIT-HELP