CCleaner may be culprit in iTunes preferences issue I have
thughes0126 replied to thughes0126's topic in CCleaner for Mac
Hello, I have sent a second email. Your forum, although it does say community forum, and CCleaner discussion as oppose to support, is very disconcerting. In several posts it says things, like 'the admin's may look it' or 'an admin will see it sooner or later'. The 'community driven' support model here may be cheap on your end, but most of what I have read provides little to nothing for you OS X product. As a customer, an IT support professional, and someone who has recommended your product countless times, I, as I am sure many customers would, would love if you took a more active approCCleaner may be culprit in iTunes preferences issue I have
thughes0126 replied to thughes0126's topic in CCleaner for Mac
Hello Again, Paying customer here looking for support. I received no response from my email and there has been no response on this forum.CCleaner may be culprit in iTunes preferences issue I have
thughes0126 replied to thughes0126's topic in CCleaner for Mac
I have more evidence as I continue to explore this new discovery. If you delete /Users/User/Library/Preferences/com.apple.iTunes.plist, iTunes opens as if the first time, and after closing and reopening, it works fine, fixed. This was always temporary but I didn't know why. Once fixed, if you run CCleaner, the problem reappears. CCleaner is in some way 'corrupting' the plist file (that's just a guess).CCleaner may be culprit in iTunes preferences issue I have
thughes0126 posted a topic in CCleaner for Mac
Hello, big fan, been using CCleaner for a very long time, and I was really happy that it was available for Mac's after I made the switch. And I recommend it to all clients and friends looking for such a tool. I recently started having some 'preferences not being saved' with iTunes. I abandoned Mac OS Sierra and downgraded to El Capitan as despite all my effort, I couldn't get it fixed. iTunes would act like it was being opened for the first time every time I used it. And it was affecting other programs like TrackSift 2's ability to interact with iTunes. Everything has been working fine
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